FAQs
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How can I contact Guardian Coffee?
You can email us at support@guardiancoffeeco.com where our Customer service team will be happy to help you with whatever you need!
How long do Guardian Coffee beans last and how should I store them?
To preserve the freshness and flavor of your coffee, store it in an airtight container in a cool, dark place, away from direct sunlight and moisture.
- Coffee Beans -
Sealed Package, Unopened: 6-9 months
Sealed Package: 6 months
Freezer, Unopened: 2-3 years
Freezer: 2 years
- Coffee Ground -
Sealed Package, Unopened: 5 months
Sealed Package: 3-5 months
Freezer, Unopened: 1-2 years
Freezer: 5 months
Can I modify my order after it has been placed?
Yes, please reach out to us as soon as possible if this is needed. As long as the order has not started the fulfillment process, then we can likely change your content and/or shipping address. Please note this has the potential to cause a slight delay in your ship date.
Are there any organic or natural roasts available?
Yes, here is a cheat sheet.
- Organic -
Bali Blue
Honduras
Mexico
Peru
Peru Decaf
- Natural -
Brazil Santos
Ethiopia Natural
I would like to sell/use Guardian Coffee in my store, on my website, or brewed in my coffee shop. Do you have a wholesale/bulk program?
Yes, we offer wholesale/bulk pricing on various sized orders. We highly recommend placing smaller orders, more frequently. This will keep the coffee as fresh as possible.
We also offer great volume pricing for coffee shops looking for beans to brew. Please reach out via the contact us page or shoot an email over to support@guardiancoffeeco.com, and we will hook you up!
Can I edit my coffee subscription?
Yes, it is very easy. Just login to your Customer Portal. You can edit your coffee subscription.
What is the difference between Guardian Coffee and the coffee I find at my local grocery store?
Grocery stores offer beans from some of the largest coffee companies in the world. This means it is next to impossible for them to fresh roast anything. There is no telling how long ago it was roasted and then packaged. There is also no telling what items other than coffee were ground up with it. We have a blog post about that very issue, here.
At Guardian Coffee, we use specialty grade beans that are responsibly sourced from around the world. We then do not roast your order until the day it ships, which ensures it will arrive exponentially more fresh and flavorful than anything you would find at a grocery store. You can literally smell the amazing aromas before you open your door or mailbox.
Are you Veteran owned & operated?
Absolutely! We are a veteran-owned and operated coffee company, and we take great pride in serving not only those those who have served our country, but first responders as well.
How quickly do you roast and ship orders?
We roast all orders on the same day they are received, ensuring you receive the freshest coffee possible. Shipping times may vary depending on your location, but we strive to get your coffee to you in just a few days from placing the order.
Do you offer single-origin coffees?
Yes, we offer a variety of single-origin coffees sourced from different regions around the world. Each one has its unique flavor profile and characteristics.
Check them out here.
Can I subscribe to receive regular coffee deliveries?
Yes, we offer a handful of coffee subscriptions.
- Weekly, billed monthly, for 15% off
- Bi-Weekly, billed monthly, for 10% off
- Monthly, billed per delivery, for 5% off
Are your coffee beans ethically sourced?
Yes, we are committed to ethical sourcing practices. Our coffee beans come from farms that prioritize fair wages, sustainable farming, and environmentally friendly practices.
Do you offer decaffeinated coffee options?
Yes, we have a decaffeinated coffee option for those who prefer to enjoy their coffee without the caffeine kick.
Can I track my order once it's shipped?
Yes, you'll receive a shipping confirmation email with a tracking number once your order is on its way. You can use this number to track your package.
What is your return policy?
We want you to be completely satisfied with your coffee. If you're not happy with your purchase, please contact our customer service team, and we'll do our best to make it right.
Can I choose the roast level of my coffee?
Yes, you can choose from a variety of roast levels, from light to dark, to suit your taste preferences.
Click on the dropdown at the top of the website, and select the roast level you are interested in to be taken to those options.